m-tech.comAmadeus Service Optimization Software for Hotels

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From ensuring basic customer needs are met, to executing highly personalized and anticipatory service, Amadeus Service Optimization solutions prioritize behind-the-scenes work to inspire exceptional stays. Globally supporting hotel properties spanning across 175 countries, industry leaders trust Amadeus Service Optimization solutions such as HotSOS® to make a world of difference in automating hotel operations, reducing labor costs, improving service speed and engaging teams. With Amadeus Service Optimization, you can: Analyze budgets and planning analytics Engage employees Streamline hotel operations Increase and track productivity Automate hotel operations and workflows Communicate across departments Locate your hotel staff at any time Integrates into life saving devices Prioritize work Dispatch work tasks Communicate in real time Personalize the guest experience Increase positive online reviews Create loyal customers Deliver an elevated level of service Ability to address issues from daily simple to complex issues Unlock the secrets to thriving in hotel operations Explore our Extraordinary Leaders series, offering insights and expertise from successful hospitality leaders on topics such as labor, sustainability, leadership development, and tech transformation. Explore more Improving Staff-Facing Technology Ranks in the Top 5 Priorities* Human connection and collaboration are the very core of hospitality. And paired with technological innovation, hoteliers now have the power to unlock elevated service levels needed to meet modern hotel guest expectations. Amadeus Service Optimization / HotSOS Software offers a portfolio of innovative cloud-based hospitality solutions built to work across departments—from housekeeping and engineering to front of house and maintenance staff. * Up from 10th in 2019, Hospitality Technology’s 2020 Lodging Technology Study (footnote) New HotSOS Experience: The Most Comprehensive Service Optimization Solution in the Market Find out how you can now enjoy our: Special Recovery Offer Offers starting at $3 per month New, upgraded standards of efficiency Simply fill out this form to receive more information on the New HotSOS Experience. Receive more information now Which HotSOS software is right for you? HotSOS Select HotSOS HotSOS Housekeeping Enables select service hotels to manage: Enables all hotel properties to manage: Enables all hotel properties to manage: Automate Hotel Operations Advanced Task Automation Advanced Task Automation Scheduled Maintenance Scheduled Maintenance Scheduled Maintenance Reporting Mobile Access Housekeeping Automation Inspections Inspections Mobile Access Hotel Guest Management Room Inspections Access to over 200+ API Integrations, including PMS Guest Management Access to over 200+ API Integrations, including PMS In 2019, more than 683,000 hotel staff members around the world used Amadeus Service Optimization solutions to prevent $90 million worth of potential guest service incidents Bring a Spirit of Connected Culture that will Truly Resonate with Both Teams and Hotel Guests. Fast-paced environments and growing changes in consumer demands are driving an increased need for hotel service optimization. One that intelligently communicates between departments, automates operations and removes friction from manual processes. One that utilizes advanced reporting data, aiding in budget planning and accountability across your portfolio. And one that, from allocating rooms to recognizing patterns in guest behavior, can raise service levels to unprecedented heights. That is why thriving hotels around the world are investing in Amadeus Service Optimization to ensure the guest’s journey leaves a vivid imprint long after they’ve gone. How to Elevate Guest Satisfaction with Scaled-Down Operations Hotels around the world are evaluating how to scale-up guest satisfaction in a scaled-down world of operations and labor shortages. Yet the reality is, as demand grows, so does the need to improve operational efficiencies. In our new guide, Using Data to Shape Hotel Operations , you’ll access: Key hospitality market insights and trends Best practices to make thoughtful, informed decisions Tips on how to deal with implications for labor shortages Steps to follow to build successful operations plan Meet the Amadeus Service Optimization family Discover the suite of Service Optimization solutions by Amadeus, a global leader in hospitality technology. Backed by decades of expertise from a team of experienced hospitality professionals to empower your teams with the right tools, making it easier than ever to ensure guest satisfaction while optimizing your hotel’s profitability. HotSOS Select Designed specifically for select service properties – can help to maximize your team’s capabilities while they ensure new standards are met. Learn More + HotSOS HotSOS centralizes hotel guest information to keep your staff in the loop about a traveler’s needs and preferences, as well as ensuring operations can run smoothly at the click of a button. Learn More + HotSOS Housekeeping Automate your daily housekeeping operations with cloud-native software that can easily integrate into a variety of PMS solutions. Learn More + Read our latest Service Optimization resources! Learn how Amadeus Increased Hotel Okura Amsterdam’s Response Times Read Now → Cultivating the Next Generation of Hospitality Leaders Read Now → Learn how Hotel Okura Amsterdam transformed their guest room management Read Now → Meeting Guest Expectations with Limited Resources Read Now → Navigating Change and Profitability in the Hotel Industry Read Now → Leading with Resilience to Overcome Challenges and Drive Success Read Now → Proactive Approaches to Hotel Operations Read Now → Build Team Trust and Enhance Productivity Read Now → Fostering Collaboration for Innovation in Hospitality Read Now → Catalysts for Change: Building the Hospitality Ecosystem of the Future Read Now →Home Resources Insight News Vision About Contact Jobs Reservations & Booking Engine iHotelier® Suite iHotelier® StayPlus iHotelier® Booking Engine Web Solutions Amadeus Central Reservations System ACRS Media Solutions Digital Media for Hotels Travel Seller Media for Hotels Metasearch for Hotels Media Solutions for Destinations Digital Media for Destinations Travel Seller Media for Destinations Travel Seller Media for Airlines Guest Management System Sales & Catering Delphi Delphi...